About Custodian Backoffice

With over 25 years of experience and CPA/MBA qualifications, Custodian Backoffice has the knowledge and experience to help you, whether just starting your small business journey or looking to grow or search for efficiency in your already mature SME.

We understand the way small /medium sized businesses deal with the challenges of performing routine support functions. We use the latest in cloud accounting and mobile connectivity, so you can be upwardly mobile and responsive to your customer’s needs. We setup, support, and provide training so you can manage your financial information efficiently and effectively.

We are experts at business planning and control systems, including budgets, variance analysis, forecasting scenarios and managing cash flow in growing businesses. All this is coupled with an extensive professional network of lawyers, IT techs, risk and assurance, accounts and admin staff.

Our "bolt-on office solution" is an optimal alternative, to that of opening an office and employing dedicated support staff of your own. Utilize a slice of our capacity and capability rather than attempting to build it yourself. Enjoy the synergies and efficiency of using dedicated professionals on an as-needs basis.

Our vision is for businesses to prefer using our professional administration support functions, to their own - or anyone else’s. Our mission is to be the optimum alternative, by setting the benchmark in quality, innovation and customer responsiveness. Lofty goals, but in today's rapidly changing business landscape, wasting time and resources to develop your own back office capability, is probably distracting you from enhancing the primary functions of your value chain.

David Dillon

David Dillon has over 25 years accounting experience in various sectors, Transport, Shipping, Oil and Gas, Construction and Professional Services.

Senior management and accounting roles with companies such as Nixon's, P+O Nedlloyd, Australia Oil and Gas, Group GSA , SKILLED and PB Towage, culminating in Commercial Directorship of Smit Lamnalco Towage (Australia).

David is a fully qualified accountant (FCPA) with an MBA from Deakin University, graduating with distinction. David has the skills and experience to quickly understand your business and is passionate about process improvement, operational efficiency and minimizing waste from the back end of the business.

David also understands well, the customer facing aspects of business, having worked on many successful tenders and embarked on several successful business development journeys to places such as Korea, Singapore and Hong Kong.

David is author of best selling ebook 3 Levers, which can be found on amazon by following this link:

"3 Levers" (Dillon D. 2016 ebook)

To read more about David, please see his LinkedIn profile

3 Levers

Whilst running a business isn’t easy, a simple analogy can explain the 3 variables effecting profit, managers have to control.

Think of a 3 levered control system for an excavator, or digging machine. The lever on the left is Revenue. The middle lever is Direct Costs and the lever on the right is Overhead costs. The managers' job is to control the 3 levers to create maximum value for shareholders, in the same way a machine operator works the levers, to do the job in the best and most efficient way.

Business leaders of today need to be capable of instinctively working all 3 levers, whilst looking out the windshield at the changing landscape, answering phone calls, responding to emails, while trying to stay ahead of the competition and keep the shareholders happy - all at the same time.

Many successful business people never needed to, or wanted to go through university to study Accounting or Business Administration, but as their companies have succeeded and grown, many of them now find themselves thrust into unfamiliar corporate territory and thirsting for information, in an ever changing business environment.

The idea behind this book is to give the readers a simple, concise and practical understanding of what adjustments they can make to their companies. This will help them to craft strategies, where they can anticipate the reaction they get when they make an adjustment, and have contingency plans to revert to if things still aren’t working.

Throughout the book, author David Dillon, FCPA, MBA, uses anecdotes as well as practical examples from some of the biggest brands in history, such as Ford, Apple, Coke, Pepsi, Nike, Cartier, Tag Heuer, Rolex, Victoronix, Wal-Mart, K-Mart, Caterpillar, Rolls Royce, Toyota, Gillette, Omega, Red Bull, Rolex, Southwest Airlines, Emirates Airlines, Aldi, Accor Hotels, Kodak, KFC, McDonalds, Amazon, Penfolds and Blackberry, as well as an accumulation of experience over a 27 year corporate career, to help illustrate points.

"3 Levers" (Dillon D. 2016 ebook)

3 Levers ebook by David Dillon

Engine room

If a process is not core or strategic to your success, chances are that someone else can do it for you... do it better with higher accuracy, increased speed and at a cost equal to or lower than it would otherwise cost to do the job in-house. By doing these non-core functions yourself, you might be creating a competitive disadvantage for your business.



We all know the story, you're an Aircon guy, a Property Developer, a Service firm or a Tech start-up with entrepreneurial flair, who grows to a point where you simply physically can't stuff things into a shoebox and send to your Tax / BAS agent any more. Next step is probably a home office and/or a bookkeeper - maybe your wife or a friend. When you outgrow that next step and now your bookkeeper can't cope with routine, essential, but overwhelming tasks, you are forced into a situation of reluctantly needing to find an office with staff and take on a bunch of extra fixed cost with perhaps 3 months visibility on your order book. Remember, you're an entrepreneur - what do you know about good and bad back office staff anyway?

All of a sudden the Admin of your business starts eating away chunks of your own time and it's stopping you from the vital role of connecting with customers.



Do you have the expertise and experience to know that you are getting value from your admin function?

What happens when the first batch of staff becomes too busy and unable to cope – do you hire a clone of that person, 2 clones? The thing is, those skills don't stack upwards, only outwards, creating more capacity but not increasing your capability.  I.e., the difference between 1 bookkeeper and 4 bookkeepers is simply 4 times the capacity at the same level.

You would be better off utilizing a slice of a professional corporate finance team instead, enjoying the synergies and getting more bang for your buck, accessing top end skills that would otherwise be out of reach to most SME's. Enable your core processes through focus, expertise and skill and don't be distracted by routine support processes.

No more ads in the paper when someone leaves, no more training people up and watching them take a job with a competitor, no more worrying about someone getting run over by a bus, or going on extended leave.

Concentrate on growing your business and leave the back office to the professionals. Focus on the core drivers and scale up the value chain of your business.



Custodian Backoffice is a registered BAS Agent with the Tax Practitioners Board. Registered Bookkeepers are qualified, hold professional Indemnity Insurance and adhere to the Tax Agents Services Act 2009. BAS Agent No.25313656

What's it going to cost? You are already paying ….in your own time or having to pay someone else anyway. If you think it's expensive to hire a professional, chances are you're probably saving cents and costing yourself dollars by using amateurs. How much is this costing you?

You'd prefer a specialist surgeon to operate on you, rather than an enthusiastic first aider with a big, sharp knife wouldn't you?

Cloud accounting

The future of accounting is in the cloud. 5 years ago cloud accounting was in it’s infancy, but in 5 years you’ll be left behind if you don’t jump on board. Access your data, anywhere, anytime with bank level security.

We partner with Xero and are certified advisors. We think they have the edge innovation, agility, and forward thinking. We also have many years of experience using both MYOB and Quickbooks.

Look within the Xero ecosystem for an integrated add-on, and have the information automatically sync to Xero Things like Invitbox, and Vend POS, will save you time, money and trees. We setup, support, and provide training so you can manage your financial information If you are still opening supplier invoices sent via snail mail and re-keying them into your PC, we invite you to take a look at the 21st Century. We'd love to demonstrate the latest in enabling technology.

Enabling technology is allowing people to work remotely. This is something we embrace, with no fixed hours, working when things need to be done, wherever you happen to be. Is your outdated accounting system keeping you tethered to a physical office and keeping you from connecting with growth opportunities?

We listen to how you want to run your business, while providing insights into to best practice gained from 25 years of experience coupled with a CPA/MBA. We can then discuss potential cloud solutions for things you didn't even know you could improve.

Custodian Backoffice
Custodian Backoffice Xero Certified Advisior
Custodian Backoffice Quickbooks Proadvisor Online
Custodian Backoffice

Virtual CFO

David's expertise helps to actively manage as well as improve processes and controls of your existing business on an 'as required' or 'on demand CFO' basis. He can help to formulate winning strategies, build growth plans, offer M&A assistance and has a proven track record in implementation.

Increasing profits with David dillon

David Dillon has over 25 years accounting experience in various sectors, Transport, Shipping, Oil and Gas, Construction and Professional Services.He has held senior management and accounting roles with companies such as Nixon's, P+O Nedlloyd, Australia Oil and Gas, Group GSA , SKILLED and PB Towage, culminating in Commercial Directorship of Smit Lamnalco Towage (Australia).

David is a fully qualified accountant (FCPA) with an MBA from Deakin University, graduating with distinction. David is passionate about process improvement, operational efficiency and minimizing waste from the back end of the business.

David has over a decade of company secretary experience and is available for provision of non-executive director services. He also understands the customer facing aspects of business, having worked on many successful tenders and embarked on several successful business development journeys to places such as Korea, Singapore and Hong Kong.

David is author of best selling ebook 3 Levers, which can be found on amazon by following this link:

"3 Levers" (Dillon D. 2016 ebook)

To read more about David, please see his LinkedIn profile

Hired gun

Engine room

Custodian Backoffice provides basic bookkeeping through to complete “bolt-on office”, for all your data processing needs

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Cloud accounting

Custodian Backoffice can put systems in place to power your business with the latest software and cloud integration

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Virtual CFO

Custodian Backoffice provides your business with CFO level advisory (services). FCPA/MBA with 25 years of experience

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Our business principals

  • We treat all people with dignity and respect
  • We always honor our commitments
  • We believe in the value of long term relationships over short term gain
  • We are passionate about our business, our brand and our customers
  • We operate to the highest standards of care, diligence and professionalism
Custodian Backoffice 3 pillars of excellence

Custodian Backoffice are experienced and qualified experts in this area and have a passion for working with growing businesses.

Our 3 pillars of success

  1. 1.   Expertise and knowledge
  2. 2.   Vast experience over several industries
  3. 3.   Extensive professional network

This gives Custodian Backoffice the ability, capability and capacity to host some of, or all your complete backoffice needs.